The Samsung Galaxy Note 7 (marketed as Samsung Galaxy Note7 ) is the now-discontinued Android phablet smartphone manufactured and marketed by Samsung Electronics. Inaugurated on August 2, 2016, officially released on August 19, 2016 as the successor to Galaxy Note 5. This is Samsung's first phone with symmetrical connectors and the last mobile phone in the Galaxy Note Series to have the home button. Although it is the sixth major device in the Galaxy Note series, Samsung branded the serial number as "7" instead of "6", so consumers will not feel it is lower than the Samsung Galaxy S7.
The Galaxy Note 7 is an evolution of the Galaxy Note 5 which inherits the hardware components and enhancements of the Galaxy S7, including expandable storage restoration and water resistance IP68, and new features like double-sided curved screens, support for high-sided color dynamic- range (HDR), improved bundled stylus and new software features using it, iris recognition system, and USB-C port. Demand for Galaxy Note 7 during high launch, breaking pre-order records in South Korea and causing international deliveries delayed in some markets due to supply shortages. The Galaxy Note 7 also received positive reviews from critics, praised the quality of its construction, HDR support, and its sleek user interface, despite being highlighted for its high price and increased similarity in the overall specification for the main Galaxy S series phones..
On September 2, 2016, Samsung suspended the sale of Galaxy Note 7 and announced an unofficial withdrawal, after it was discovered that manufacturing defects in mobile phone batteries have caused some of them to generate excessive heat, resulting in fires. The official US reminder was announced on September 15, 2016. Samsung exchanged affected phones for a new revision, which uses batteries sourced from different suppliers. However, after reports about the incident where this replacement phone is also on fire, Samsung remembers the Galaxy Note 7 worldwide on October 10, 2016, and permanently halted device production on October 11th. Due to the withdrawal, Samsung has issued software updates in some markets that are intended to "eliminate their ability to work as mobile devices", including limiting battery capacity, and blocking their ability to connect to wireless networks. Samsung has stated that they intend to recycle the silicon and reusable components of the retracted model, and release an updated model "if any".
The recall has a major impact on Samsung's business in the third quarter of 2016, with the company projected that its operating profit will fall by 33% compared to the previous quarter. Credit Suisse analysts predict that Samsung will lose at least US $ 17 billion in revenue from production and withdrawal of Galaxy Note 7. Note 7 has the shortest lifespan of all Samsung phones.
In July 2017, 9 months after Note7 is remembered, Samsung released an updated version of the Galaxy Note 7 called Galaxy Note Fan Edition (marketed as Samsung Galaxy Note FE ). It has a smaller 3200 mAh battery and is supplied with Android Nougat with Samsung Experience UI, Galaxy S8 operating system.
Successor of Galaxy Note 7, Samsung Galaxy Note 8, announced on August 23, 2017.
Video Samsung Galaxy Note 7
Specifications
Hardware
The Galaxy Note 7 hardware is similar in overall design and specification to Galaxy S7, with metal and glass chassis, water resistance IP68, and microSD card slot. Note 7 comes with Exynos 8890 octa-core on-chip system in most markets, and 4 GB of RAM. In China, Japan and the United States, Note 7 uses quad-core Qualcomm Snapdragon 820 instead (which supports older CDMA networks widely used by wireless carriers in this market), unlike the S7, which uses Exynos chips in this case. market, the Canadian model of Note 7 also uses Snapdragon 820. Note 7 uses Type-C USB port - marks Samsung's first phone with symmetrical connectors.
Galaxy Note 7 has a AMOLED 1440p Super AMOLED screen measuring 5.7 inches (140 mm). Similar to the "Edge" model S6 and S7, the display is curved over the side of the device bezel; the curvature allows Note 7 to be 2.2 millimeters (0.087 inches) narrower than the Galaxy Note 5. The screen supports high dynamic range videos, and is coated in Gorilla Glass 5. As with all Galaxy Note models, the device is provided with an active stylus branded as "S Pen ". Note the 7 stylus supports 4,096 levels of pressure sensitivity and water resistance. Note 7 has a rear-facing 12-megapixel camera just like the S7, with "Dual Pixel" image sensor and f/1.7 aperture lens.
Galaxy Note 7 also offers an iris recognition system, using front camera and infrared illumination. The iris scanner can be used to unlock, and as authentication for other features of the device (such as Samsung Pay and Secure Folder). The fingerprint reader is also embedded in the home button.
Software
Galaxy Note 7 is included with Android 6.0 "Marshmallow" and the latest version of Samsung TouchWiz user interface and special software codenamed "Project Grace". It features an "always-on display" mode, which can display clocks and notifications on screen when the device is not in use; different clock styles and support for notifications from third-party apps added for the "Grace" version. The off screen memo feature also leverages this mode, allowing users to write notes on the always-on screen. The OS also features several new tools that support the S Pen stylus, including translations, screen magnifying glasses, and GIF recorder. The previous registrar app packets are also consolidated into a single Samsung Notes app.
Galaxy Note 7 introduces a security feature known as "Safe Folder"; this allows the user to create a private workspace, protected by authentication methods, with separate user data and applications stenciled from the main system. Installed applications can be cloned to Safe Folders, and users can determine whether notifications generated by the app in Safe Folder are displayed from the outside. Safe Folders are based on Samsung Knox 2.7 technology, which also adds the ability for companies to control the distribution of system updates, and enhancements to mobile device management and Microsoft Exchange Server integration.
The device also introduces the Samsung Pass, a platform that allows applications to provide biometric authentication using its iris scanner. Samsung reached a partnership with several major US banks to explore the integration of Samsung Pass into their mobile app.
Maps Samsung Galaxy Note 7
Release
The pre-order for Galaxy Note 7 opens a day after its launch, with US releases on August 19, 2016. Samsung missed the numbering of the Galaxy Note series directly from "5" to "7" to sync it with the Galaxy S flagship series, and the Galaxy S7 line. The company claims that consumers may have felt the Galaxy Note model to be lower in technology for the Galaxy S model because the numbering in their name is one digit lower.
Pre-orders in South Korea broke the record with 200,000 plus units booked earlier in 2 days. Samsung Canada states that pre-orders in Canada are "outstanding". Demand also forced countries such as Malaysia, the Netherlands, Russia and Ukraine to postpone their release until September due to a shortage of supply.
Reception
TechRadar praises that the Galaxy Note 7 "glass and metal-rich design" will "really make people upgrade from their old, plastic-clad Note 4 and Note 3 handsets" , but note that the curved edge of the screen rarely causes a small problem when using the stylus. The display is considered vibrant and suitable for multimedia, mainly because of its HDR support. The software aspect is also praised, including the constantly pruning of the Samsung TouchWiz suite and its sleek setting interface, and it includes features introduced into stock operating systems like Android "Nougat" (though still supplied with Android "Marshmallow"). From the new features of device-oriented stylus, the Consolidated Note S app, GIF recorder, and screen functionality are always actively praised, but the translation tool is considered lower than Google Translate. The Galaxy Note 7 battery is considered capable of use for one and a half days of normal use, and it is noted that the software also features many estimates and power-saving features. Techradar concludes that "If you are going to exit the stylus, Note 7 is a clear choice.The iris scanner does not make it convincing enough to be bought on its own, otherwise save your money and stay with S7 Edge."
Ars Technica is critical of Note 7 because of much in common with the Galaxy S7. The fresh design of the Note 7 is praised for being smoother and more ergonomic than previous Samsung devices with curved screens, although the company is highlighting for using glass on the rear panel rather than metal. S Pen was also criticized for feeling "cheap", describing it as "a hollow plastic tube that would feel more like home in 100 pack of disposable Bic pens than on an ultra-premium $ 850 smartphone". Implementation of the iris scanner has been added to add additional steps to the unlocking process of the phone compared to the fingerprint reader, and it is not integrated into the Android integrated authentication platform (making it a Samsung component property). Warning about seeing the sensor for too long is also considered "just a little scary". TouchWiz on Note 7 is designed to consist mostly of different "different changes for different changes" that do not add much software experience ", and makes the interface less consistent with third-party software by removing the Design language language element.In conclusion, Ars Technica doubts whether the Galaxy Note series is even needed anymore because of its increasing resemblance to the main Galaxy S line, and feels that the device is overpriced, citing Chinese vendors who are able to underestimate the price of the major brands while still producing phones with the same specifications.
Problem
Battery error
The battery flaw causes many units of Note 7 to overheat and burn or explode. On October 10, 2016, Samsung permanently stopped the Galaxy Note 7 due to this recurring incident.
In running the original device, the battery, manufactured by a Samsung subsidiary, contains a design flaw that makes the electrode at the top right of the battery susceptible to bending. This weakens the separation between the positive and negative tabs of the battery, resulting in a thermal runaway and short circuit.
After the official withdrawal on September 12, 2016, Galaxy Note 7 is re-converted using batteries from third-party suppliers. Samsung stated on January 23, 2017 that this battery has suffered manufacturing defects in the welding process, which pushes the electrode up and causes damage to the separation between the positive and negative tabs. Some batteries are also missing insulating tape entirely. Samsung reported that this omission resulted from vendor encouragement to increase battery production for replacement phones to meet demand.
Due to battery malfunction, the device is considered a hazmat product, and all transport stations (such as airports) forbid Note 7 to be taken on the plane, even though it is turned off.
Initial report
On August 31, 2016, it was reported that Samsung suspended the delivery of Galaxy Note 7 in some areas to perform "additional testing conducted for product quality"; this comes along with user reports about the battery being exploded while charging. On September 1, 2016, South Korea's Yonhap News Agency reported that Samsung is preparing to remember devices around the world due to this battery problem. On September 2, 2016, Samsung halted the sale of the Galaxy Note 7 and announced an unofficial withdrawal, after it was discovered that manufacturing defects in mobile phone batteries have caused some of them to generate excessive heat, resulting in fires and explosions. The official US reminder was announced on September 15, 2016. Samsung exchanged affected phones for a new revision, which uses batteries sourced from different suppliers. However, after reports about the incident where this replacement phone is also on fire, Samsung remembers the Galaxy Note 7 worldwide on October 10, 2016, and permanently halted device production on October 11th. Due to the withdrawal, Samsung has issued software updates in some markets that are intended to "eliminate their ability to work as mobile devices", including limiting battery capacity, and blocking their ability to connect to wireless networks.
A company spokesman stated that they had received 35 reports of battery failure, which "accounted for less than 0.1 percent of the total volume sold". Samsung states that the dangers are limited to a small number of mobile phones produced, and released a tool on its website on September 19 to identify the units affected by their unique IMEI number.
The Federal Aviation Administration (FAA) issued advisory on September 8, 2016, that passengers should not turn on or charge this device on an aircraft. The European Aviation Safety Agency made a similar statement on Sept. 9, stating that "passengers are reminded of the need to inform cabin crew when devices are damaged, heat, produce smoke, disappear, or fall into seat structures."
First reminder
On September 12, 2016, Galaxy Note 7 is officially withdrawn in the US by the Consumer Product Safety Commission, which advises all owners to stop and stop all use of the device, and return it in lieu of a replacement. On September 13, 2016, Samsung announced in a newspaper ad that they will release software patches to the affected Galaxy Note 7 device in South Korea, preventing the device from being charged over 60% to reduce the risk of burning.
Galaxy Note 7 is then reissued with a battery provided by the Chinese company Amperex Technology Limited (which also serves as the main battery supplier for the iPhone line). These replacement models, which Samsung categorizes are safe, have prominent marks on their packaging to distinguish them from the first wave of recalled units, and make all software battery indicators green. Samsung is granted a special permission by Google to allow this change, as it usually violates the terms of the Android Compatibility Definition Document (which must be met to license the Google Mobile Software and Android trademarks) for all status bar icons that will be provided only in white. After the announcement of the recall, Verizon Wireless released a software update for the Galaxy Note 7 unit purchased from the carrier, featuring the above mentioned green icon on a secure device, and a reminder notice embedded in the affected device when the device is plugged in. South Korea renewal, excluding cut-off filling.
Samsung reports that 80% of the devices have been replaced in South Korea, and about 50% in Europe and North America. Only 10% of US devices are returned, and about 50,000 devices are traded for different models. However, Samsung states that 95% of users choose to maintain their loyalty to the company.
Problems with replacement phones
In October 2016, several incidents occurred where the replacement of the Galaxy Note 7 phone still suffered battery failure and burning. A Galaxy Note 7 owner in Kentucky was hospitalized with acute bronchitis from smoke inhalation, after a successor device caught fire on the morning of October 4th. The owner told the local television station that he had received a text message not meant for him from a Samsung customer service representative, which reads "Just got this.I can try and slow it down if we think it will be a problem, or we just let him do what he keeps on doing it and see if he does it ".
On October 5, 2016, a flight preparing to depart from Louisville was evacuated before takeoff when a replacement for the Galaxy Note 7 passenger, obtained from a retail outlet AT & amp; start smoking and show up when they turn it off. Samsung stated that they were working with Southwest Airlines to investigate the incident, but stated that they would not be able to confirm whether the device was a replacement model until it was found.
On October 7, 2016, a third replacement phone in Minnesota was reportedly burning in the same way.
Second redial and subsequent termination
In response to this incident involving a replacement phone, the five major US wireless carriers (AT & amp; T Mobility and T-Mobile US on October 9, together with Sprint Corporation, Verizon Wireless and US Cellular on October 10) later announced that they would suspending sales of Galaxy Note 7 until further notice, pending an investigation.
On October 10, 2016, Samsung officially announced that it has "[asked] all global retail operators and partners to stop sales and exchange" from Galaxy Note 7, and urges all owners to turn it off and "take advantage of available solutions, including refunds money at their place of purchase ". On October 11, 2016, Samsung announced that it will permanently end production of the Galaxy Note 7 for customer safety. Samsung began issuing a special kit to pack the device for returns; they consist of an antistatic bag to be put into the phone, and three layers of the box - the latter lined with ceramic fiber paper for fire protection. The shipping box also contains instructions that explicitly state that they are not sent over the air. Samsung declares to the Motherboard Representative that it will not repair or update any of the returned phones, and that the company will "dispose of them safely" from them.
Following Samsung's actions, the Rwanda Utilities and Regulatory Authority and the Consumer Product Safety Commission of the United States issued an official withdrawal of all Galaxy Note 7 units. This withdrawal prohibits the sale and distribution of any Galaxy Note 7 phones in these countries. The Royal Mail UK and the British courier company Parcelforce announced that they would not receive or ship packages containing the Galaxy Note 7. The online market of eBay and Gumtree also began to pull the list of Galaxy Note 7 sales. After a sales suspension, Oculus VR issued an update to its software for a virtual reality headset VR Gear Samsung, which blocked its use with the Galaxy Note 7 for security reasons. The headset has been included with some phone units as a promotional offer.
On October 14, 2016, the U.S. Federal Aviation Administration and the Administration of Channels and Administration of Dangerous Materials of the Department of Transport forbids Note 7 from taking any airline flights, even if they are turned off. Qantas, Virgin Australia and Singapore Airlines issued a similar ban, while Transport Canada issued a notice stating that Galaxy Note 7 is banned from flights under Special Ban 137, prohibiting the transport of damaged or defective lithium-ion batteries into the flight. In response to this air travel ban, Samsung announced that it will set up a special kiosk at a particular airport, to allow travelers to exchange or receive a refund for their Galaxy Note 7 in place before they depart, rather than having their phones seized by security or airport staff.
In December 2016, Virgin America's flight from San Francisco to Boston nearly diverted a mid flight after it was discovered that passengers on board had operated a Wi-Fi hotspot with the SSID "Samsung Galaxy Note7_1097". However, it was later discovered that the hotspot was a hoax, and that no passengers actually brought the Galaxy Note 7 on board.
Disable function
On November 4, 2016, the New Zealand Telecommunications Forum announced that all Galaxy Note 7 phones will be banned from local cellular networks (Vodafone NZ, Spark NZ, 2degrees and about a dozen MVNO) starting November 18, enforced via IMEI blacklist. On November 30, 2016, Samsung announced that the Galaxy Note 7 device will be banned from the Australian wireless network effective December 15, 2016.
In December 2016, Samsung announced its intention to incapacitate the functionality of the Galaxy Note 7 phones that are not returned in Canada and the United States through software updates. In Canada, updates limit the charging capacity, and block your phone from connecting to any wireless network, or using Wi-Fi or Bluetooth. In the United States, updates block devices from being refilled to "eliminate their ability to function as mobile devices".
Verizon announced that it would refuse to distribute this update because "an additional risk can be generated to Galaxy Note 7 users who do not have other devices to switch to" because it would "make it impossible to contact family, first responders or medical professionals in an emergency situation ", especially during the holiday season. On December 18, 2016, Verizon announced that it will distribute updates on January 5, 2017. Sprint also stated that they will not distribute this update until January 2017. Verizon then announces that it will divert all outgoing calls (except emergency calls) created by Galaxy Devices Note 7 does not return to service hotlines demanding that they be returned, and threatens to charge customers who match the total retail cost of the phone if they refuse to comply.
On January 9, 2017, Samsung released another update in South Korea, blocking the device from costing more than 15%.
On March 24, 2017, Samsung released another update for South Korean users, except for charging Galaxy Note 7.
Aftermath
The Verge criticized Samsung's overall handling of battery errors and withdrawals, arguing that the company had initially sent a vague message as to whether the device was still safe to use, as well as slow communication with the US Consumer Product Commission Security, which has the capacity to issue official withdrawals in the US The argument is based on data released on September 13, 2016 by Apteligent research firm, which states that the use of Galaxy Note 7 is "almost exactly the same" since the exchange program announcement. The Verge also noted that the US government's ban to take the Galaxy Note 7 phone above airline flights was "probably unprecedented," admitting that only the hoverboard ban by the airlines for the same reason - the entire class of products (albeit the "admittedly flammable because of inexpensive materials") - approaching a legal prohibition for one consumer product in terms of overall magnitude. Kyle Weins from Wired.com feel that Samsung is switching to a non-removable battery to emulate Apple's industrial design, after using removable batteries on many of its past models (like the Galaxy Note 4)). He argues that this design decision worsens the Note 7 battery error, by requiring the user to replace the entire phone rather than just the battery. He suggested that in the future, Samsung can "lead the pack" by switching back to removable batteries, as well as other "responsible" OEMs such as HP Inc. and LG Electronics.
Analysts argue that the withdrawal has been detrimental to the Samsung brand, and is likely to cause the company to lose its market share to competitors, including Apple and Google (which recently launched iPhone 7 and Pixel models), and other Android vendors. Credit Suisse analysts predict that withdrawals and cessation will cause Samsung to lose nearly US $ 17 billion in revenue. On October 12, 2016, Samsung revised its earnings forecast for the third quarter of 2016, forecasting a 33% drop in operating profit compared to the second quarter of 2016, and revenue expectations down 2 trillion to? 47 trillion (US $ 41.8 billion).
On October 18, 2016, McCuneWright LLP sued Samsung and filed a class action suit filed for handling the withdrawal, stating that the company had "failed to reimburse consumers' monthly expenses related to having an unusable Note 7". Samsung was also criticized by customers affected by mobile phones that exploded, alleging that the company refused to compensate them for property damage caused by the explosion.
After the recall, Samsung, and UL LLC, Exponent, and TÃÆ'Ã… "V Rheinland perform internal testing and analysis to determine the exact cause of the damage. Samsung released its official find on January 23, 2017. At the same time, the company announced that all future battery-operated products would be subject to improved inspection and testing of "eight point" protocols, including rigorous visual checks, as well as cost and debit tests , Test of Volatile Organic Compound Total, and accelerated usage test. An academic advisory board is also established.
Concerns also arise over the creation of electronic waste resulting from plans announced by Samsung to destroy all returning mobile phones, rather than recycling and re-sharing them into new products. In February 2017, Korea Economic Daily reported that Samsung has considered updating the Galaxy Note 7 to be a modified version with lower battery capacity, and is targeted to markets like Vietnam. A representative from Samsung India denied these reports. Greenpeace disrupted a press conference by Samsung at Mobile World Congress to protest the company's vague plans for retractable devices. On March 27, 2017, Samsung announced that it now intends to extract reusable parts such as metals, semiconductors and cameras from retractable devices, and market-updated devices "where possible".
After discontinuing Note 7, some features in the device (such as Samsung Pass, Safe Folder, S Pen related features and Grace UX) are finally available on Marshmallow (eg Galaxy A8 (2016), Galaxy A (2017) series and Galaxy Tab A 10.1 (2016)) and Nougat (eg Galaxy Note 5 (via software update), Galaxy S8/S8 and Galaxy C Pro series)
Samsung's Galaxy Note Fan Edition (FE)
In June 2017, Wall Street Journal reported Samsung's plan to update its revoked mobile inventory and release it with the appointment of the new Galaxy Note FE model, with "FE "which refers to the" Fan Edition ". The phone is also rumored to be named as Note 7R, with reference R "updated". The phone was released on July 7 in South Korea, with limited availability in other countries to follow, and the price of $ 610; to a discount of $ 255 from the price of Note 7.
Fan Edition has a smaller battery of 3200 mAh and some security features. It has the "Fan Edition" logo on the back. This software is identical to S8. It has a similar UI and includes a Bixby home and reminder but not the entire Bixby assistant. Samsung introduced an 8-Point battery check after Note7 ensuring all their batteries are safe for new devices and currently in production. No incidents have been reported from S8/S8 arrests after their release as the first new device to go through an 8-point battery check. No incidents have been reported from the burning Note8 successor.
After Fan Edition launched in South Korea, Galaxy Note FE has also been launched in certain countries in Asia starting from October 2017. In December 2017, no news about FE Notes were released to other countries.
Variant
Galaxy Note 7
Samsung Exynos 8890 model
- SM-N930F (International Sim Sim)
- SM-N930FD (Dual SIM International)
- SM-N930S (South Korea SK Telecom)
- SM-N930K (South Korean KT)
- SM-N930L (South Korea LG U) Qualcomm Snapdragon 820 Model
Qualcomm Snapdragon 820 Model
- SM-N9300 (Chinese Open Model)
- SM-N930V (USA Verizon Wireless)
- SM-N930AZ (US Cricket Wireless)
- SM-N930P (Sprint US)
- SM-N930T (US T-Mobile US)
- SM-N930R4 (US AS Mobile)
- SM-N930R4 (USA Straight Talk)
- SM-N9308 (China Mobile)
- SM-N930U (US Open)
- SM-N930A (AS AT & amp; T)
- SM-N930W8 (Canada)
- SCV34 (Japanese KDDI au) Galaxy Note Fan Edition (FE)
Samsung Exynos 8890 model
- SM-N935F/DS (Dual Sim International)
- SM-N935S (South Korea SK Telecom)
- SM-N935K (South Korean KT)
- SM-N935L (South Korea LG U)
See also
- Samsung Galaxy
- Samsung Galaxy Note series
References
External links
- Official website (archived)
- Galaxy Note 7 Safety Recall program
Source of the article : Wikipedia
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